Privacy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from intimatewellnessshop.com (the “Site”). 

Personal information we collect 
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. 

We collect Device Information using the following technologies: 
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. Third-party vendors may use first-party cookies or other first-party identifiers, and third-party cookies or other third-party identifiers together. more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”. 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. 

How do we use your personal information? 
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 
- Communicate with you; 
- Screen our orders for potential risk or fraud; and 
- When in line with the preferences you have shared with us, provide you with information, remarketing or advertising relating to our products or services. 


We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 


Sharing you personal Information 
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

Behavioral advertising 
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. 

You can opt out of targeted advertising by using the links below: 
- Facebook: https://www.facebook.com/settings/?tab=ads 
- Google: https://www.google.com/settings/ads/anonymous or 
  https://tools.google.com/dlpage.gaoptout/
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/ , Ads Settings and Ad Settings for mobile apps.

Do not track 
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 

Summary Terms of Use, Conditions & Privacy Policy for Mobile Text: You will receive up to 31 messages per month regarding promotional and educational topics. Message & Data Rates May Apply. This service is available for subscribers on AT&T, Verizon Wireless, T-Mobile®, MetroPCS, Sprint, Virgin Mobile USA, Centennial Wireless, and others in the US. The wireless carriers are not liable for any delays or undelivered messages. Users will receive SMS MT if the device cannot support MMS. For help in the US, text HELP to [Short Code/Long Code]. You may also email info@intimatewellnessshop.com. You can stop mobile subscriptions at any time by sending the text message STOP to the phone number 1 (205) 509-1378 in the US. Your phone must be able to receive text messages. Terms on this page apply to subscribers who subscribe to distribution lists managed by users of Intimate Wellness Shop service.

How to Unsubscribe From Intimate Wellness Shop Mobile Text: All subscribers have the ability to unsubscribe or change their personal subscription settings at any time. To unsubscribe from Mobile Texts: Text STOP to the phone number that you do not wish to receive messages from. NOTE: Message and data rates may apply.

You may also call the Intimate Wellness Shop at (323) 447-5515 to unsubscribe at any time. If you believe that your contact information was collected by a Intimate Wellness Shop user without your consent and would like to report spam, please call. When reporting any offending party, please include the contact address or number that sent you the spam, the username of the sender, and the message or first few sentences of the message that you believe is spam.

Intimate Wellness Shop has a zero tolerance spam policy.

Your Privacy: Intimate Wellness Shop may use or disclose information about you, including your personal information, under the following circumstances:

  • Providing you with products and services you request.
  • Anticipating and resolving conflicts with our products and services.
  • Verifying and authenticating purposes in regard to requests or changes of any personal information or data related.
  • For other purposes communicated to you at the time you provide or authorize the use of your information.
  • Enforcing our Terms of Use and Privacy Policy or other legal agreements.
  • To outsource any of the tasks referenced in this Terms of Use and Privacy Policy, such as customer service.
  • Responding to a subpoena, court order, or other legal process.
  • Establishing or exercising our legal rights or defend against legal claims.
  • Sharing with a company controlled by, or under common control with Intimate Wellness Shop for any purpose permitted by our Terms of Use and Privacy Policy.
  • • When Intimate Wellness Shop believes such use a disclosure is (a) necessary in order to investigate, prevent, or take action regarding suspected illegal activities, fraud, or situations involving potential threats to the physical safety of any person, or (b) required by law.
  • In the event of a merger, acquisition, consolidation, divestiture, or bankruptcy of Intimate Wellness Shop

Your rights 
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. 

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. 

Data retention 
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

Changes 
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. 

Minors 
The Site is not intended for individuals under the age of 18. 

Contact us 
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@intimatewellnesshop.com or by mail using the details provided below: 

Intimate Wellness Shop 
Re: Privacy Compliance Officer
Intimate Wellness Shop, Inc., 4133 Redwood Ave, Los Angeles CA 90066, United States